CANCELLATION POLICY
Last updated: October 2026
Retreats
Unless different terms are stated on the retreat page, the following applies to all Mystique Moksha retreats. All cancellations must be made in writing to help@mystiquemoksha.com.au and apply from the date your written cancellation is received.
• More than 90 days before the retreat start date: full refund of all payments, except the non-refundable deposit.
• 60–90 days before the retreat start date: 50% refund of all payments received beyond the deposit.
• Less than 60 days before the retreat start date: no refund. Travel insurance may cover this scenario.
• Early departure from a retreat: no refund for any unused portion.
• If Mystique Moksha cancels a retreat for any reason, including insufficient numbers, all payments, including the deposit, will be refunded in full.
Changes by Mystique Moksha
We may occasionally need to change the venue, dates or program of a retreat. If this happens, we will contact everyone who has paid to discuss the next steps.
Extenuating circumstances
If extenuating circumstances apply — such as serious illness, bereavement, natural disaster or political unrest — other refund terms may be considered on a case-by-case basis.
If you are unable to attend, please contact help@mystiquemoksha.com.au as soon as possible.